Deliver the feeling of home, worry-free

Home is where the heart is, and where the heavy lifting happens. Route protects everything from fragile ceramics to oversized furniture, ensuring your customers can start living the moment their package arrives.

The Challenge

Creating a home is a deeply personal journey where every item is curated and fragile accents carry high expectations. By providing specialized protection for high-value items, real-time visual tracking that builds anticipation for a room’s completion, and easy resolution if things go wrong, Route ensures the "feeling of home" starts the moment they checkout

The Route Solution

Protect the Big Stuff

Specialized protection for high-value and large items, giving you and your customers peace of mind

Visual Confidence

Let customers watch their "dream home" travel to them in real-time with our immersive tracking map and customized emails.

Resolution Options

If a package goes missing, arrives damaged, or needs to be exchanged, frustration free resolution options are a click away.

Route in numbers
97% Customer Satisfaction
$20B Protected GMV
1.6M Claims Resolved
$10M Fraud Prevented

Join the brands shaping the future.

See how Route helps brands deliver post-purchase experiences that feel as premium as the products themselves.